Customer Reviews: Read 32 more reviews...
 Just an Excellent TV, Beyond It's Price April 18, 2008
This TV is absolutely terrific. It's out of box video quality doesn't really need to be adjusted beyond personal preference. Doesn't look the best in store because it's sitting next to 5000$ Samsungs, but once it's home, it's truly incredible. I never thought I'd be able to afford quality like this. Do not hesitate, put away buyers remource and get it. It can be found for $800 plus tax and shipping if you look hard. If you can't find it for less that $1400, it may be better to look at a samsung, but I still can't say enough positive things about this TV.
I'm not big into sound because my apartment is small and I have to keep quiet anyway, so this is the only area where it may be lacking, but it's got so many connections for 5.1, etcc, it doesn't matter.
Please, do yourself a favor. It's way more affordable than it should be. Seems like one of those too-good-to-be-true deals, but it's not.
 My TV has Infant Death Syndrome and Toshiba says 3 months to fix April 14, 2008
4 out of 5 found this review helpful
The TV itself is great. I purchased it December 2007. Everything was going great and we were enjoying it a lot until the power supply went out in the TV (March 2008). We contacted the store we purchased the TV from and they sent someone out to take a look. After confirming the power supply needed to be replaced they told us that it would be June or July before they could get the parts. The repair company and the store we purchased the TV from both said that having the customer contact Toshiba directly usually results in a better response on getting parts.
We contacted Toshiba directly, they assigned a rep to our problem, and we haven't heard anything back since. Each time we call Toshiba to get an update on the parts for our TV, they tell us that the rep has all the information and will call us back. They refuse to let us speak with the rep they assigned to the case, and they refuse to let us speak with a manager at Toshiba's call center.
When asked why it takes so long to get parts for a new model TV, the response from Toshiba was, "Well, we make a lot of TVs and some of these parts come from overseas".
I have had other Toshiba products and been very happy with them, but this experience with their customer service has turned me off of purchasing Toshiba products in the future.
The real kick in the pants... we even purchased the "extended warranty" when we bought the TV and it has done absolutely nothing for us.
The TV is really nice... when it's working but for the last month or so all I've had is a big dead black square hanging over my fireplace.
Something is disturbing is that before purchasing this TV I couldn't find any bad reviews of this TV (a few complaints about the "green problem"). After having the TV for a few months, I see that other people are having the same type of issues with their TVs and getting the same response from Toshiba's customer service department.
If you are getting ready to purchase this TV, I'd wait a few more months to see if any more bad reviews pop up around the Net.
Excellent LCD for the price, Toshiba all the way!! April 1, 2008
1 out of 1 found this review helpful
This is my third Toshiba TV, sold one to make room for this one and still have a 50" Rear Projection that has NEVER given me any trouble eight years running(Knock on wood). For the money -- 42" for $1,019 including S&H from another web site, this is hands down ... THE LCD to get. If your looking for LCD's that is. Good picture quality with standard definition programming despite the poor standard def. signal we get from our cable company. I have seen reviewers complain about this TV's standard definition picture, but you must realize the old addage ... junk in = junk out. No TV can "clear up" a poor signal. Remember also that these TV's are meant to be viewed from a distance, be sure to buy size appropriate for the room as too big means a grainy looking picture. Unbelievable, but in the case of High Def. TV's ... bigger isn't always better a.k.a. size DOES matter!! This sets High Definition picture is incredible ... looks 3D. Don't worry about it being only 720P as cable providers (at least mine) are only feeding 1080i anyways and it fills this screen size nicely with excellent detail. You can count the blades of grass during PGA tournaments or watch the dust flying around each contestant during their post-performance review on American Idol(Somebody needs to dust out there in California!). If you want a High Def. set above 42" in size, you'll want 1080p capability to reduce possible pixelization. I don't have Blue-Ray or the defunct HD-DVD to review but my 480p Progressive DVD player picture is very clean on this TV. If you buy a High Def. TV you ABSOLUTEY need a "High Def. Set-up Disc" such as AVIA, etc. Borrow one from a friend, maybe Netflix rents 'em, or straight up buy one with the coin you saved buying this tv. These DVD's help tune in the picture as most TV's are sent out of the factory with extreme color saturation and brightness (an attempt to stand out from the crowd in the showroom). And you ABSOLUTELY have to somehow get High Def. content running through this TV such as "Over-the-air" rabbit ears, HD cable box, HD satellite box, Blue-Ray player, or the now-defunct HD-DVD player. Not doing so should be listed as one of the seven deadly sins... Failure to provide a high tech., high def., flat screen LCD TV an appropriate signal!!!! PS- Always connect equipment with the highest level connector available to you. Ex- If your cable provider box has an HDMI output ... use it. You'll get the best picture that way. And don't be fooled by "Monster Cables" for HDMI cables (or any other cables for that matter). Unless you have a "Theatre Rooom" and spell and call it such ... you're an average joe or jane like me. That means go to a web reseller (mycablemart, ect.) and buy an HDMI cable for $ instead of $$$$$. A digital signal is either there or it's not, no such thing as "signal degradation" like an analog connection.
As for "problems" other reviewers are having here ... 1)Yes, they're right, these speakers can't handle a lot of bass. My old analog TV couldn't either. They're simply not made for a wide range of acoustic, Not too many TV speakers are.
2) Delay in start up ... read the manual people! States that is a power saving energy star feature that CAN be set off for instant power up.
3)Sluggish remote ... I do have to agree with this one a little, not extreme though. And when sun is glaring toward it (Infrared Radiation) it does have a less of a remote "field of vision". Ehhh, I draw the blinds then and it just makes the picture look that much better ;-)
We love this TV March 22, 2008
The price was the best we found. Consumer Reports rated the Toshiba 42HL67 highly and delivery and installation went soothly-just follow the steps on wiring from your cable company. The picture is terrific in HD and SD and the remote is not complicated. Anyway, once set, you use the cable box remote.
Our only complaint are the speakers which don't seem very powerful or clear but we were planning on upgrading before we bough the TV but decided to wait to make sure whatever we bought was compatible. The set looks nice and sleek in our family room. After tons of research, this set does it for us.
 Great TV, sluggish remote interface March 9, 2008
TV rocks. Great picture, sound, interfaces, price.
Problems.
Slow to power up. On powering up if not recently used takes 5 seconds before it responds with the reassuring click that the remote worked. This has caused a fair amount of chaos among new users trying to figure what is not working.
Remote not compatible with direct TV... not a choice to set TV to... Whose idea was that? Still trying to figure away around this problem.
Direct TV remote does not interface with TV very well. It is sluggish and inconsistent. Still trying to fix this.
Still awesome TV.
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